Quick Links for FAQs About the Questionnaires • I’m having trouble registering or logging in. What do I do? • How do I log in and complete the questionnaires? • How do I pay for access to do the questionnaires? • What does it cost to do the questionnaires? • Can I pay and then do the career questionnaires later? • Can I start the Questionnaires, stop part way through, then continue later? • Can I go back and change my answers to any of the questionnaires? • My access to the Questionnaires has expired. What do I do? • If I lose or delete my summary, what do I do? About Appointments • Does Smithells^®NZ recommend an appointment? Yes, definitely! • What benefits does a career planning appointment add? • How do I contact a Smithells^® Professional to book an appointment? • How long do appointments last? • How much do appointments cost? • How do we pay for appointments? • What happens if I need to cancel or postpone an appointment? • Can I go back for another appointment? About Smithells^®NZ • What is Smithells^®NZ? • What does Smithells^®NZ do? • What is Smithells^®NZ’s vision? • Where do Smithells^®NZ’s clients come from? • How helpful is it for parents, grandparents or guardians to read about Smithells^®NZ? About the Smithells^® Professionals • Who are the Smithells^® Professionals? • How do I contact a Smithells^® Professional? • What if I cannot see a Smithells^® Professional? About the Smithells^® Career Planning System • What approach or system does Smithells^®NZ use? • How effective is the Smithells^® Career Planning System? About Smithells^® Questionnaires • Why does Smithells^®NZ use online questionnaires? • I can find free careers 'stuff' on the web. Why pay to do the Smithells^® Questionnaires? • After completing the questionnaires, what is my next step? • How effective on their own are the online Smithells^® Questionnaires? • What if I work out what I want to do, just by completing the questionnaires? • If my career ideas or thinking change after doing the Questionnaires, what can I do? About Confidentiality & Security of my Infromation • How is my career planning information kept confidential? • How secure is my information on this website? About Issues or Concerns • I’m having trouble registering or logging in. What do I do? • If I have an issue or a concern to do with payment, the questionnaires or the website, what do I do? • If I have an issue, a concern or a complaint to do with any career planning with a Smithells^® Professional, what do I do? • How do we contact CDANZ?

 

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